Privacy Policy

 

Highlights

This Privacy Policy applies to CPK Media, LLC d/b/a Christopher Kimball’s Milk Street (collectively, “CPK Media,” “our,” “us,” or “we”) and describes how CPK Media collects, uses and shares customer information from our websites and mobile websites, and the products and services provided by us in connection with the sites that link to this Privacy Policy such as www.117milkstreet.com. It also provides guidance on how you can manage the personal information that you provide to us. Please also read our full Privacy Policy.

Personal information collected: When you use our services or make a purchase, you may voluntarily share certain personal information with us such as your name, e-mail address, physical address, mobile number, and/or credit/debit card information. With your prior permission, you may also share personal information when you connect to our sites through social media networks. We may collect additional information from you (e.g. unique device identifier, device’s operating system, or mobile carrier) if you access our sites through a mobile device. More info.

Tracking technologies (cookies, etc.): We use tracking technologies such as cookies and similar technologies to measure usage during your visits to our services and to provide information and advertising that will be of most interest to you. More info.

Your information access and managing options: You can change your personal information by contacting us. More info.

Your information choices: You can control whether you want to receive promotional communications from us. More info.

Arbitration: Any disputes under this Privacy Policy will be resolved in accordance binding arbitration as outlined in the Terms of Service.

Updates to this privacy policy: Material changes to this Privacy Policy will be posted with a new “Effective Date” on the Privacy Policy. More info.

Your California privacy rights: More info.

Contacting us: Questions about our Privacy Policy or the use of your information collected may be sent to info@177milkstreet.com or as otherwise set forth in the Privacy Policy. More info.

 

CPK MEDIA, LLC PRIVACY POLICY

CPK Media has developed this privacy policy (“Privacy Policy”) which details important information regarding the use and disclosure of user information collected on CPK Media owned or controlled websites and mobile sites, and related products and services, communications and tools that link to this Privacy Policy, and when you interact offline with CPK Media regarding those sites, applications and related services and tools (collectively referred to as the "Services"). CPK Media provides this Privacy Policy to help you make an informed decision about whether to use or continue to use the Services and the choices we offer for you to manage the information we collect related to the use of the Services. Each time that you access or use the Services, you are agreeing to this Privacy Policy. If you do not agree to this Privacy Policy or Terms of Service (“Terms”), which are incorporated into this Privacy Policy by reference and govern your use of our Services, please discontinue accessing or using the Services.

1.     INFORMATION WE COLLECT

Information collected directly from you
You can browse our Services without telling us who you are or revealing any personal information. If you contact us or purchase any of our Services, you are choosing to give us your personal information, including but not limited to your name, email address, phone number, mobile telephone number, or physical contact information about yourself. You may also provide payment information such as credit or debit card information, name and billing address to purchase our Services.

Information imported from social networks
We will collect information from you when you interact with our Services through third party social networking services (e.g., Facebook, Twitter, Instagram, Google +) (each and collectively, a "Social Network"). You may also have the option to consent to connecting your activity on our Services with your Social Network information and activity. If you permit a connection, we and that Social Network may be able to identify you and associate information received pursuant to the connection with information we already have about you. Please review the Social Network’s privacy policy and choices for sharing information of any Social Network connected to our Services.

Surveys and promotions
From time-to-time we may request information from you and other users via surveys, or contests, sweepstakes or other promotions.  Participation is completely voluntary. Information collected may be used as set forth in this Privacy Policy and as set forth in the applicable terms or official rules, including without limitation to notify the winners and award prizes, and file winners’ information as required by law. Survey information will be used for the purposes of the survey.

Information you post/social networks
The Services may enable you to communicate with others and any information or content you post when participating with the Services and Social Networks, plug ins or other applications becomes public information, depending upon your privacy settings, and is subject to redistribution by CPK Media and other third parties. There is no expectation of privacy when posting content or otherwise participating in such interactive forums and we have no control over how those users may use the information you make public. Therefore, you should exercise caution and discretion when deciding to disclose your personal information in a submission or posting.

Mobile devices
We may collect additional information from you if you access our Services through a mobile device; for example, your unique device identifier, device’s operating system, mobile carrier, and regional location. The degree to which your location can be identified depends on the device you are using, e.g. laptop, smartphone, tablet or other access device (each a “Device”) and how you are connected to the internet (e.g. via cable broadband connection, Wifi, etc.).

 

2.     INFORMATION COLLECTED THROUGH TRACKING TECHNOLOGIES

Tracking technologies
In addition to any information that you choose to submit to us, we and our business partners may use a variety of tracking technologies such as cookies, flash cookies, web beacons/GIFs, HTML5, embedded scripts, e-tags/cache browsers/web logs ("Tracking Technologies"), that automatically (or passively) collect certain information from your Device whenever you visit or interact with the Services or third party websites. This information may include your Device identifier, the type and version of Internet browser software you use, and your operating system. We may also collect computer and connection information. During some visits, we may use these tools to measure and collect session information, including page response times, download errors, time spent on certain pages and page interaction information. Certain features of our Services are only available through the use of Tracking Technologies. Google Analytics is our third party analytics provider, and you may find more information about its practices and your choices on how Google Analytics collects and uses data collected through its tracking technologies or how to opt out by visiting http://tools.google.com/dlpage/gaoptout. Tracking Technologies are used for a variety of purposes, including the following:

  • Operationally necessary: We may use Tracking Technologies for system administration, to prevent fraudulent activity, to improve security or to allow you to make use of our Services.
  • Performance-related: We may use Tracking Technologies to assess the performance of our Services, including as part of our analytic practices to improve content offered through the Services.
  • Functionality-related: We may use Tracking Technologies to tell us, for example, whether you have visited the Services before or if you are a new visitor and to help us identify the features in which you may have the greatest interest.

 

3.    HOW WE USE AND SHARE YOUR INFORMATION

Our use of information
We may use information that we collect about you: (1) to respond to your requests; (2) to fulfill orders; (3) to provide customer service; (4) to administer surveys, sweepstakes or other promotions; (5) to improve and customize our Services; (6) to provide information to a third party at your request; (7) to give you information about our Services; (8) for internal business purposes; (9) for purposes disclosed at the time you provide your information, or (10) as otherwise set forth in this Privacy Policy.

Service providers
We may disclose information to our third party service providers in order to monitor the activity of the Services, conduct surveys, administer contests or sweepstakes, send marketing communications, and provide other Services to you, such as to provide customer service.

Process payments
Information may be disclosed to process credit/debit card transactions, which are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit or debit card or other payment information and to process your order. In addition, we may disclose information to third parties to verify the authenticity of any financial transaction involving our company or to update your billing information.

Co-branded areas
Certain areas on our Services may be provided to you in association with third parties who often provide us specialized content (“Co-Branded Areas”). Such Co-Branded Areas will identify the third party. If you elect to register for the products and/or services provided at these Co-Branded Areas, you either will be providing your personal information to both us and the third party, or we might be providing your personal information directly to the third party. Your personal information will be subject to this Privacy Policy as well as the privacy policy and practices of such third party. We are not responsible for the privacy practices of those third parties and we suggest you review the respective privacy policies of those third parties to learn more about their privacy practices.

Analyze and aggregate non-personal information
We use aggregate information about our users and non-personal information to analyze our Services and user behavior and prepare aggregated reports which we may share with third parties.

Promotional communications
We will not share your email address with any third party marketing purposes without your prior consent. We may however use your contact information to send you updates and communications about our products and services or other third party promotional communications, including newsletters, emails, or special offers and share your postal address with marketing partners so they can send promotional offers to you (“Promotional Communications”). If you wish to opt out of receiving Promotional Communications from us or our marketing partners or change your preferences for Promotional Communications, you may follow the instructions in Section 5 Choice and Opt-Out, set forth below.

Information from other sources
The information we collect may be combined with information from outside records (e.g., demographic information, navigation information, and additional contact information) that we have acquired in accordance with the law.

Legal matters & safety
We may, without your consent, access and disclose your information, any communications sent or received by you, and any other information that we may have about you or your account as may be permitted or required by law (including, but not limited to, court order or subpoena), or to prevent or investigate suspected fraud, violations of our Terms, which we encourage you to read in conjunction with this Privacy Policy, or activity that appears to us to be illegal or may expose us to legal liability. Additionally, we may disclose your information in situations that we believe may involve potential threats to the physical safety of any person or property.

Sale or transfer of business or assets
If CPK Media is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, or in the event of an insolvency, bankruptcy or receivership, information of our users may be one of the assets sold or merged in connection with that transaction. Information about our users may also be disclosed in connection with a commercial transaction where we are or any one of our businesses is seeking financing, investment, and support or funding.

Transactional communications
We may use your information to send you notices from time to time relating to your purchases. These may include order confirmations, invoices or customer service notifications. We may also send you service-related announcements when it is necessary to do so; for instance, if our Service is temporarily suspended for maintenance, the delivery of a product is delayed or there are policy changes.

4.    ACCESS TO AND MANAGING YOUR PERSONAL INFORMATION

We believe it is important for you to be able to access and manage the information you have provided to us and make choices about how it is used. To inquire about or update your information, or change your preferences, you may take the following measures:

You may also contact us as set forth in Section 6 below.

5.    CHOICE AND OPT-OUT

Opting out of promotional messages
You may choose not to receive our Promotional Communications. For emails, follow the “opt out” or “unsubscribe” instructions in promotional emails we send to you. You may also contact us as set forth in Section 4 above.

Administrative messages
You may not opt-out of administrative e-mails, for example e-mails about your transactions or policy changes.

Timing and third parties
We will endeavor to comply with your request for changes as soon as reasonably possible; please note that changes requested may not be effective immediately. Email opt-out requests may take up to 10 days to process. Unless required by law, we are not responsible for informing third parties with whom we have already shared your information of any changes requested pursuant to this section, or for removing information from or causing information to be removed from the databases or records of such entities.

 

6.    IMPORTANT DISCLOSURES, PRACTICES AND CONTACT INFORMATION

Links to other sites
Our Services may utilize hyperlinks to access external or third party sites, which are not controlled by us and, therefore, are not subject to this Privacy Policy. We recommend that you check the privacy policies of those third party sites to determine how the proprietors of those sites will utilize your information.

Security
We implement security measures to protect against the loss, misuse and alteration of personal information under our control. We use “Secure Socket Layers” or SSL to protect your personal information when collecting and transmitting your billing information to our payment processor. However, despite our efforts, no system can completely guarantee that there will never be unauthorized access to your personal information, and your use of our Services indicates that you are willing to assume this risk.

Storage and retention
Information that you provide to us in the course of requesting a product or service through the Services may be gathered and stored in one or more of our corporate databases. Your personal information is stored for the length of time you have an account and for legitimate business purposes as disclosed in this Privacy Policy. We may retain some information from cancelled subscriptions so that we can comply with law, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our Terms, or take other actions permitted by law. If your account or membership is terminated or suspended, we may also maintain some information to prevent re-registration.

A note to international users
The Services are hosted in the United States. If you are using the Services from outside the United States, you are consenting to the transfer of your information to the United States for processing and maintenance in accordance with this Privacy Policy and our Terms. You are also consenting to the application of United States law in all matters concerning the Services.

Children’s privacy
The Services are directed to a general adult audience. We do not knowingly collect personal information from individuals under 18 years of age and, if we obtain actual knowledge that a user is under 18 years of age, we will take steps to remove that user’s personal information from our systems.

Changes to our Privacy Policy
We may change this Privacy Policy from time to time. You agree that we may notify you about material changes in the way we treat information by placing a notice on the Services. The most recent version of the Privacy Policy will always be posted on the Services, with the “Effective Date” posted at the top. You should check the Services frequently for updates. By accessing the Services after the Effective Date, you are deemed to consent to our then-current privacy policy.

Your California Privacy Rights
California Civil Code Section 1798.83, known as the “Shine The Light” law, permits our customers who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. To make such a request, please contact us at CPK Media, LLC d/b/a Christopher Kimball’s Milk Street , 177 Milk Street, 1st Floor, Boston MA 02109. For all requests, you must put the statement “Your California Privacy Rights” in the body of your request, as well as your name, street address, city, state, and zip code. In the body of your request, please provide enough information for us to determine if this applies to you. You need to attest to the fact that you are a California resident and provide a current California address for our response. Please note that we will not accept requests via the telephone, email, or by facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.

Disputes
If you choose to visit the Services, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms including arbitration, limitations on damages, resolution of disputes, and application of the laws of the United States and the state of Massachusetts.

Contacting us
If you have any questions, comments or concerns about this Privacy Policy or our privacy practices email us at info@177milkstreet.com, or write to us at:

CPK Media, LLC
d/b/a Christopher Kimball’s Milk Street
177 Milk Street, 1st Floor,
Boston MA 02109

When contacting us, please include your full name, address, phone number, and email address, and indicate the specific nature of your request.

 

7. TRACKING TECHNOLOGIES

Cookies
A cookie is a data file placed on a Device when it is used to visit the Services. We use cookies to collect information for record keeping purposes, to make it easier to navigate the Services. Cookies are stored on users’ hard drives. We use both “session ID cookies” and “persistent cookies.” Session ID cookies are used to store information while a user is logged into the Services and expire when the user closes his/her browser. Persistent cookies are used to make tasks like logging into the Services easier for returning users by remembering a user’s login information. Persistent cookies stay on a user’s hard drive from one session to the next.

Flash cookies
Flash cookies, known as local shared objects, are data files placed on a Device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your Device to personalize your visit. Our third-party service providers also may use Flash cookies to collect and store information. Flash cookies are different from standard browser cookies because of the amount of, type of, and how data is stored. Cookies may be used for many purposes, including, without limitation, remembering you and your preferences and tracking your visits to our web pages. You can choose to have your computer warn you each time a persistent or session cookie is being sent, or you can choose to turn off such cookies through your browser settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. However, cookie management tools provided by your browser will not remove Flash cookies. To learn how to manage privacy and storage settings for Flash cookies, please click www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. If you choose to disable cookies on your Device, some features of the Services may not function properly.

HTML5
We use HTML5 in some of our applications, including in our mobile website for the iPhone or iPad. HTML5 has browser web storage that does not rely on traditional browser cookies. Like Flash cookies, HTML5 cookies are not stored in a browser “cookies” file and, like Flash cookies, can be used to track users across websites. To our knowledge there is currently no known way for a user of a mobile Device to remove HTML5 tracking and storage.

Web beacons/GIFS
Small graphic images or other web programming code called web beacons (also known as “1×1 GIFs” or “clear GIFs”) may be included in our web pages and messages. Web beacons may be invisible to you, but any electronic image or other web programming code inserted into a web page or e-mail can act as a web beacon. Web beacons or similar technologies may be used for a number of purposes, including, without limitation, to count visitors to our Services, to monitor how users navigate the Services, to count how many e-mails that were sent were actually opened or to count how many particular articles or links were actually viewed.

Embedded scripts
An embedded script is programming code that is designed to collect information about your interactions with the Services such as the links you click on. The code is temporarily downloaded onto your Device used to access Services from our web server or a third party service provider, is active only while you are connected to the Services, and is deactivated or deleted thereafter.

E-tags/cache browsers/web logs
Like most standard website servers, we log IP addresses (a unique number assigned to every computer on the Internet) and Device identification in order to improve security, analyze trends and administer the Services. We may track your movement within the Services, the pages from which you were referred, access times and browser types. This information may include the browser you are using, the Internet address from which you linked to our Services, the operating system of your computer, the unique IP address of the computer or Device identification from the mobile Device that you used to access our Services and usage and browsing habits. We use this information in the aggregate to gauge the effectiveness, usage, and popularity of our Services, track information for statistical purposes, help diagnose and troubleshoot server malfunctions, analyze trends, track user movement in the aggregate, and gather broad demographic information. We may also use individual information we collect through web logs to send you targeted offers and other communications.

Device fingerprinting
We may use Device fingerprinting in some of our Services, which allows us to collect information about a remote computing Device for the purpose of identification. It can be used to prevent fraud or collect information about you.

IDFA
The IDFA is a Device identifier that is used by many software kit developers for various reasons including to measure user behavior in mobile apps. Additionally, the IDFA is the shared identifier between an ad network and an ad server to report which networks delivered a particular download.

Copyright © 2016, CPK Media, LLC. All rights reserved. Effective Date: October 01, 2016