Store
Milk Street runs two separate sites, and they don't share accounts.
| Help | 177milkstreet.com | store.177milkstreet.com |
|---|---|---|
Help What's there | 177milkstreet.com Recipes, articles, TV and radio, the magazine, cooking school | store.177milkstreet.com Cookware, knives, pantry goods, cookbooks |
Help What you buy | 177milkstreet.com A membership — Digital, Print + Digital, or Insider | store.177milkstreet.com Products, and the Milk Street Store Pass |
Help Log in with | 177milkstreet.com Your membership account | store.177milkstreet.com A separate store account |
Help Get help | 177milkstreet.com [email protected] or 1 888-464-4306 | store.177milkstreet.com [email protected] (email only) |
Use the same email address on both. Nothing breaks if you don't, but your Insider benefits won't be recognised at the store — and that's the most common problem we see.
Tell the Store Pass and Insider Apart
Both are called memberships. They are unrelated products.
| Milk Street Store Pass | Insider | |
|---|---|---|
Price | Milk Street Store Pass $30/year | Insider $79.95/year |
Where you buy it | Milk Street Store Pass The store | Insider The website |
Discounts on store products | Milk Street Store Pass Yes — up to 68% off 200+ items | Insider No |
Free shipping | Milk Street Store Pass No | Insider Yes, 48 states |
Print Magazine | Milk Street Store Pass No | Insider Yes |
Recipe access | Milk Street Store Pass No | Insider Yes |
Free live-stream classes | Milk Street Store Pass No | Insider Yes |
You can have one, both, or neither. If you're not sure which you bought, check which site your receipt came from.
Use Your Insider Free Shipping at the Store
You don't need a store account. Free standard shipping is applied when you enter the email address associated with your Insider membership at checkout — or when you're signed in to a store account registered to that same address.
Still being charged? Email [email protected]. They'll correct the account and refund the shipping.
Get Help With a Store Order
Orders, shipping, returns, damaged items, and the Store Pass are handled by the store team at [email protected]. They're email-only — there's no store phone line.
Full details are in the Milk Street Store help center.